Contact channels
- Email: help@ezzado.com.
- Target response time is 1–3 business days; complex investigations may take longer.
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Support & Complaints
We handle order, shipping, return, dispute, and seller reports with respect and appropriate confidentiality.
Order complaints
- Include the order number, product, seller, issue description, and supporting photos or documents.
- We review the matter, contact the seller, and explain the next step and expected timing.
Report suspicious activity
- Report a seller, deceptive listing, counterfeit or stolen item, fraud attempt, or impersonation.
- Include the listing URL, seller name, issue, and evidence. We may remove a listing, suspend an account, or share a report with authorities.
Company information
- EZZADO is currently operated by the project team. The legal entity information will be updated after completion of the operating entity registration process.
- Email: help@ezzado.com.