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International Shipping Policy

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International Shipping Policy

Orders ship only when the checkout page finds an active shipping zone and method for the destination.

Effective June 10, 2026.

Available destinations

Supported destinations may include the United States, Saudi Arabia, Gulf countries, and others depending on the seller and product.
A country appearing in the address form does not guarantee service. Eligibility depends on active shipping zones for every cart item.

Price, taxes, and duties

The shipping price and delivery estimate appear before order confirmation.
For supported destinations, displayed product and shipping prices include applicable taxes and duties. EZZADO does not impose undisclosed import charges on the customer.

Handling and tracking

Seller handling time is added to carrier transit time for the total estimate.
Tracking is shared when available. Multi-seller orders may use multiple shipments or carriers.

Delays

Dates are estimates and may be affected by customs, weather, carriers, or events outside reasonable control.
For a material expected delay, we provide a revised date and request consent, or allow cancellation and a full refund if the customer declines as applicable rights require.

Addresses and restricted products

The customer is responsible for accurate name, address, and phone details and may bear reshipping costs caused by incorrect information.
We do not ship products prohibited or restricted at the destination. An affected item may be canceled with any amount due refunded.

Lost or damaged shipments

Contact help@ezzado.com within 48 hours of damaged delivery, or promptly after a missing shipment passes its estimate.
Include the order number, tracking, and photos of the package and item. EZZADO coordinates with the seller and carrier on the appropriate resolution.